Were happy to offer a 14 day satisfaction guarantee on most items.

Most merchandise may be returned or exchanged for store credit or a full refund (minus shipping costs) within 14 days of delivery.

Product must be in perfect condition along with all original packaging intact. Returns must be pre-authorised by emailing us at

Returns should be properly packed and sent at the customer's expense to the address we provide you during authorisation. Shipping costs will not be credited or refunded.

Sparkles Emporium will not be held responsible for returned items lost in transit. Therefore we highly recommend returns be sent via a traced and insured shipping method.