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Shipping & Returns Shipping & Returns
Delivery Charges

The total delivery charge will be displayed at checkout. Shipping charges are for delivery within the UK only and are based upon the size and weight of the items.

All charges are calculated at the time you place your order and will be clearly stated before you complete checkout. For further information regarding our shipping charges or for shipping a shipping quote for delivery outside of the UK, please contact us.

Re-Delivery Charges

Please ensure that the shipping address you provide is correct, accurate and complete. Items that are returned due to an error or omission on your part when entering the shipping address, or items that are returned to us by the post office as undelivered or not collected will be subject to an additional re-delivery charge. Customs and Import Duties Please be aware that orders for delivery outside of the EU may be subject to additional charges that are beyond our control.

Returns Policy

If you receive an item which is defective, please notify us within 7 working days. We will replace the goods or refund your payment, as appropriate. Please retain all original packaging, including outer packaging, to use if returning the goods. Returns for any other reason are strictly at our discretion and will be considered only on goods that are unopened and in original condition with all tags and/or packaging. Please contact us prior to returning any item. We will not accept returned goods for which we have not received prior notice and given prior agreement. You will be responsible for return postage charges.

Cancellation of Contract (UK Only)

Under EU Distance Selling Directives, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. To cancel a contract, please write a brief note stating that you wish to exercise your right to cancellation. Please include your full name, address, and order details.

Please note: Once you have opened your package the item will be treated as a return, not a cancellation. Your item must be sent so that it reaches us within seven working days of the date that the item was delivered to you. We recommend that you use an insured, signed for or special delivery service. We cannot accept proof of postage as proof of delivery to us. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. Upon receipt of notice of cancellation, we will refund the relevant part of the purchase price for that item within 30 days.

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